Trusted in-home care across
Greater Indianapolis & Central Indiana.
Golden Care Agency pairs Indiana families of elderly and disabled loved ones with rigorously vetted, continuously trained local caregivers. Based in Indianapolis, IN and licensed by the Indiana Department of Health (IDOH) as a Personal Services Agency (PSA) — with a specialty in the complex Indiana TBI Waiver and dual-eligible cases other agencies avoid.
20 hrs / week
Typical dedicated care plan
24/7
Indianapolis coordinator on call
100%
Background-checked Indiana caregivers
48 hrs
Typical intake to care
9
Central Indiana counties served
Why Golden Care
An Indiana agency, built for the cases scale can't solve.
Golden Care Agency is a locally owned, IDOH-licensed Personal Services Agency headquartered in Indianapolis. National franchises do good work at scale — but Central Indiana families keep coming to us for the things scale leaves behind.
We take Indiana's complex cases
Large Indianapolis franchises routinely decline complex TBI and dual-eligible clients. Golden Care Agency built its clinical model specifically for them, right here in Central Indiana.
Local caregivers who stay
We hire and train caregivers who live in the neighborhoods they serve — from Marion County to Hamilton and Hendricks counties — so your loved one keeps the same trusted face.
Indiana waiver billing that works
Private pay, Medicare, and Indiana Medicaid waiver reimbursement — Aged & Disabled and TBI — reconciled in one place. No paperwork mazes, no surprise statements.
Where we serve
Greater Indianapolis, Central Indiana, and beyond
Golden Care Agency serves families throughout Marion County and the surrounding Central Indiana communities — Carmel, Fishers, Noblesville, Greenwood, Westfield, Zionsville, Avon, and Plainfield among them. As an Indiana-licensed Personal Services Agency, we also coordinate care and waiver staffing for families elsewhere in the state of Indiana.
Home base: Indianapolis, Indiana — coordinators on the ground across Greater Indianapolis.
Licensing: Licensed by the Indiana Department of Health (IDOH) as a Personal Services Agency (PSA).
Funding: Private pay plus Indiana Medicaid waivers — Aged & Disabled (A&D) and Traumatic Brain Injury (TBI).
Communities we cover
- Indianapolis
- Carmel
- Fishers
- Noblesville
- Westfield
- Greenwood
- Zionsville
- Avon
- Plainfield
- Brownsburg
- Speedway
- Lawrence
- Beech Grove
- Franklin
- Anderson
Counties served
- Marion County
- Hamilton County
- Hendricks County
- Johnson County
- Boone County
- Hancock County
- Morgan County
- Shelby County
- Madison County
Live outside Central Indiana? Golden Care Agency accepts referrals from across the state of Indiana — call our Indianapolis office and we'll confirm coverage for your community.
What we do
Everything an Indiana family needs, handled with care
From the first background check to the final Indiana Medicaid waiver claim, Golden Care Agency makes dependable in-home care feel simple for families across Greater Indianapolis.
Rigorous background checks
Indiana and multi-state criminal screening, license verification, and reference checks on every caregiver — re-verified annually to stay IDOH-compliant.
Ongoing caregiver training
Dementia, mobility, TBI, and medication protocols kept current through continuous education, not a one-time certificate.
Effortless scheduling
Approve visits, view your care calendar, and manage coverage from one simple portal — with an Indianapolis-based coordinator a phone call away.
Thoughtful caregiver matching
We pair each family with a primary caregiver and a vetted backup who already knows the care plan — continuity you can count on.
Clinical oversight
Registered-nurse supervision and documented care plans keep quality high and keep Indiana Medicaid waiver files audit-ready for IDOH review.
Family-first communication
Real Indianapolis coordinators who answer the phone, proactive updates, and a plan that flexes as your loved one's needs change.
Paying for care in Indiana
Private pay and Indiana Medicaid waiver programs
Golden Care Agency is an IDOH-licensed Personal Services Agency, so families can combine private pay with Indiana Medicaid waiver funding. We work hand-in-hand with your waiver case manager on authorizations and documentation.
Indiana Aged & Disabled (A&D) Waiver
Golden Care Agency staffs and documents attendant care, homemaker, and respite services under Indiana Medicaid's Aged & Disabled Waiver, coordinating directly with your case manager.
Traumatic Brain Injury (TBI) Waiver
We accept complex Indiana TBI Waiver placements — including cognitive cueing, behavior supports, and structured daily routines — that many Indianapolis agencies turn down.
Private pay & dual-eligible plans
Private-pay hourly care, long-term care insurance, and dual-eligible (Medicare + Indiana Medicaid) coverage are reconciled in one clear statement — no paperwork mazes.
Eligibility for the Indiana Aged & Disabled and TBI Waivers is determined by the state of Indiana. Our Indianapolis coordinators can walk your family through the process at no cost.
Indiana TBI Waiver
Cases others decline
Our specialty
Built for the Indiana waiver cases others avoid
Golden Care Agency focuses where care is hardest and needs are greatest — complex traumatic brain injury and dual-eligible cases across Greater Indianapolis. Deep experience with the Indiana Aged & Disabled and TBI Waivers means families get skilled, compliant care, and Indiana Medicaid case managers get a staffing partner they can rely on.
- Complex traumatic brain injury (TBI) rehabilitation support under Indiana's TBI Waiver
- Indiana Aged & Disabled (A&D) Waiver attendant care, homemaker, and respite services
- Dual-eligible members navigating Medicare and Indiana Medicaid together
- Audit-ready documentation for IDOH and Indiana Medicaid waiver case managers
“Great care isn't a transaction — it's a relationship. Golden Care Agency hires for heart, trains for skill, and stands beside Indiana families for the long haul.”
The Golden Care promise
Family stories
Trusted by Central Indiana families who need us most
Sample stories that reflect the kind of care Golden Care Agency families across Greater Indianapolis experience every day.
“After two Indianapolis agencies turned us away, Golden Care Agency took my father's TBI Waiver case without hesitation. Same caregiver every week — my dad finally feels safe at home in Carmel.”
Marcy Ellison
Daughter & primary decision-maker · Carmel, IN
“The scheduling and Indiana waiver billing used to be a nightmare. Now it's one login. I actually understand every statement, and coverage across Johnson County is never a guessing game.”
David Ortiz
Son & family caregiver · Greenwood, IN
“As an Indiana waiver case manager, I refer Central Indiana families to Golden Care Agency for the hard placements. Their documentation is spotless and their caregivers actually show up prepared.”
Renée Caldwell
Indiana Medicaid waiver case manager · Indianapolis, IN
Questions, answered
Frequently asked questions
Our home base is Indianapolis, IN. We staff care throughout Marion County and the surrounding Greater Indianapolis communities — Carmel, Fishers, Noblesville, Westfield, Greenwood, Zionsville, Avon, Plainfield, Brownsburg, Franklin, and more — across Hamilton, Hendricks, Johnson, Boone, Hancock, Morgan, Shelby, and Madison counties. As an Indiana-licensed agency we also accept referrals from families elsewhere in the state of Indiana; call our Indianapolis office and we'll confirm coverage for your community.
Yes. Golden Care Agency is licensed by the Indiana Department of Health (IDOH) as a Personal Services Agency (PSA). That license governs how we screen, train, and supervise caregivers, and it keeps our documentation ready for IDOH and Indiana Medicaid review at any time.
Yes. Golden Care Agency works with the Indiana Aged & Disabled (A&D) Waiver and the Traumatic Brain Injury (TBI) Waiver, and we serve dual-eligible members who carry both Medicare and Indiana Medicaid — including complex TBI cases many Indianapolis agencies decline. Our billing team handles waiver authorizations, documentation, and reimbursement so your family doesn't have to.
Every caregiver clears Indiana and multi-state criminal background checks, license and reference verification, and an in-person competency assessment before their first shift. We re-verify credentials annually and monitor ongoing compliance for Indiana Medicaid waiver programs.
For most Central Indiana families we complete an intake assessment within 48 hours and place a matched caregiver within a week. Urgent discharges from Indianapolis-area hospitals and rehab facilities can often be staffed faster — tell us your timeline when you reach out.
Families combine private pay, long-term care insurance, and Indiana Medicaid waiver funding (A&D or TBI Waiver). One simple portal shows your caregiver's schedule, lets you approve visits, and delivers clear itemized statements. If you're unsure whether an Indiana waiver could cover care, our coordinators will walk you through eligibility at no cost.
Continuity matters, so every client has a primary caregiver and a vetted backup who already knows the care plan — both hired from your local Central Indiana community whenever possible. Our Indianapolis coordinators arrange coverage proactively, so you're never left scrambling.
We build care plans around roughly 20 hours per week and scale up to around-the-clock support as needs change. Coverage includes evenings, weekends, and holidays, and an Indianapolis coordinator is on call 24/7.
Get started
Let's find the right caregiver in your Indiana community
Join the waitlist and a Golden Care Agency coordinator in Indianapolis will reach out within one business day. No obligation — just a real conversation about the care your loved one deserves, including whether an Indiana Medicaid waiver may help cover it.
(317) 555-0142 · Mon–Sun, 24/7 Indianapolis coordinator line
care@goldencareagency.example
Indianapolis, Indiana · Serving Marion County, Greater Indianapolis, and communities statewide across Indiana
Join the waitlist
Tell us a little about your needs and where in Indiana you're located to reserve your spot.